Shipping Policy


Shipping Policy

Thank you for visiting and shopping at Plantsworld.ae Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method
Estimated delivery time
Shipment cost

Normal Delivery in Dubai/Ajman/Sharjah above 150 AED
3-5 business days
Free

Normal Delivery in Dubai/Ajman/Sharjah Below 150 AED
3-5 business days
AED-15

Express Delivery Dubai/Ajman/Sharjah Above 200 AED
Within 24 Hours
AED-40

Other Emirates Except Al Ruwaise Area
5-7 business days days
AED-40







Delivery delays can occasionally occur.



Shipment confirmation & Order tracking

You will receive a Shipment Confirmation call/message once your order has confirmed and ready for delivery.

Customs, Duties and Taxes

Planstworld.ae is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).

Damages

Plantsworld.ae is not liable for any products damaged or lost during shipping if its managed and shipped by third-party as per your request. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy

We currently do not ship outside the UAE

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.