Shipping Policy
Thank you for visiting and shopping at Plantsworld.ae Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method | Estimated delivery time | Shipment cost |
Free Delivery above 150 AED | 2-5 business days | Free |
Normal Delivery | 2-5 business days | AED 15 |
Express Delivery | Within 24 Hours | AED 40 |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation call/message once your order has confirmed and ready for delivery.
Customs, Duties and Taxes
Planstworld.ae is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).
Damages
Plantsworld.ae is not liable for any products damaged or lost during shipping if its managed and shipped by third-party as per your request. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the UAE
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.