Frequently Asked Questions

RENTAL PRICES (Month-to-Month)

• Small plants: AED 50-150
• Medium plants: AED 150-400
• Large plants: AED 400-1,500+

DELIVERY COSTS

• Free delivery: Orders above AED 100
• For orders below AED 99:
• Dubai: AED 10
• Abu Dhabi: AED 10
• Sharjah: AED 10
• Al Ain: AED 10
• Express Delivery: AED 30 (Dubai, Sharjah, Ajman)
• Same Day Delivery: AED 50 (Dubai, Sharjah, Ajman)

RETURN POLICY

• Rentals: Swap within 1 day free (depends on contract)
• Purchases: 1-day return policy

Leases: Not happy after 7 days? No penalty

We're a plant rental, leasing, and sales company based in Dubai that helps homes and offices bring nature indoors. Whether you want to rent a beautiful fiddle leaf fig for your living room, lease a full office lobby setup for your corporate space, or buy plants outright, we've got you covered. We handle everything—delivery, setup, and maintenance—so you just enjoy the greenery!

We're based in Dubai, but we also serve Abu Dhabi, Sharjah, and Al Ain. We offer delivery and setup in these areas. If you're outside these emirates, reach out to us—we might be able to work something out for bulk orders!

We've been serving the UAE for several years, building relationships with hundreds of homes and corporate clients. We know the climate, the space challenges in the UAE, and exactly which plants thrive here.

Great question! Most plant shops just sell you a plant and say goodbye. We offer rental and leasing options so you're not stuck with a plant forever. We provide ongoing maintenance, replace plants if they don't thrive, and we actually understand what grows well in UAE heat and humidity. Plus, our customer service team speaks Arabic, English, and Hindi.

Plant rental is like Netflix for plants! You rent plants for a specific period—usually monthly. We deliver them to your space, they're yours to enjoy, and when your rental period ends, we pick them up. Perfect if you want to try plants without committing, or if you like changing things up seasonally.

Rental terms are flexible! Common options are:

• 1 month (great for testing the vibe)
• 3 months (seasonal refresh)
• 6 months (temporary space)
• 12 months (basically a long-term rental)

We can also do custom periods—just ask!

The rental price includes:

• ✅ The plant (healthy, mature)
• ✅ Delivery and setup in your space
• ✅ Basic maintenance (watering, light positioning)
• ✅ Plant health monitoring
• ✅ Replacement if the plant struggles (no extra cost!)

What's NOT included: Moving the plant around your space (though we can advise), or watering if you want to do it yourself.

Absolutely! You can extend month-by-month, or even switch to a lease if you've decided you love the plant long-term. Just let us know, and we'll adjust the billing.

We replace it for free. That's our promise. Your only job is to enjoy it. If something's wrong with the plant (pest issues, health problems), we handle it—no extra charge, no questions asked.

Yes! If you've fallen in love with your rental plant, you can purchase it. We'll give you a special price (usually a discount off the retail price), and it becomes yours to keep forever.

Simple: Rental is short-term and flexible (1-6 months, cancel anytime). Leasing is a long-term commitment (usually 1+ years) with a lower monthly cost. Think of it like renting a car (short, flexible) vs. a lease (longer commitment, better per-month rate).

Standard leases are:

• 1 year (most common)
• 2 years (better discount)
• 3+ years (best per-plant pricing)

After the lease ends, you can renew, switch to purchase, or return the plants.

 Your lease includes:

• ✅ Plant rental (mature, healthy)
• ✅ Delivery and professional setup
• ✅ All maintenance (watering, light management, pest control)
• ✅ Monthly health checks
• ✅ Plant replacement if needed
• ✅ Seasonal adjustments

Yes! The longer you commit, the better the price. A 12-month lease might be 20-30% cheaper per month than month-to-month rental. A 3-year lease is even better per-month, but you're locked in for 3 years.

 You have three options:

Renew the lease for another term

Buy the plants at a special lease-end price

Return them, and we pick them up

We do all three! You can:

• Buy plants from us and take them home
• Rent month-to-month
• Lease long-term with maintenance included

Buying is great if you want to own the plant forever, but you're responsible for care.

 Prices vary wildly depending on the plant:

• Small plants (like pothos): AED 50-150
• Medium plants (like monsteras): AED 150-400
• Large statement plants (like fiddle leaf figs): AED 400-1,500+
• Rare/exotic plants: AED 1,500+

Want a price for a specific plant? Message us or check our shop!

Yes! Mid-rental, you can decide to purchase the plant. We'll calculate a fair price (usually the plant's cost minus rent you've already paid) and you own it from that day forward.

Absolutely. We deliver and set up purchased plants just like rentals. Delivery fees depend on your location:

• Free delivery for orders above AED 100
• For orders below AED 99:
• Dubai: AED 10
• Abu Dhabi: AED 10
• Sharjah: AED 10
• Al Ain: AED 10

Want free delivery? Rent or lease instead—it's included!

We guarantee all plants arrive healthy. If something's wrong, we replace it free of charge. No arguments, no hassle. We stake our reputation on quality.

That's actually our sweet spot! We work with dozens of offices, retail shops, restaurants, and corporate events. From a single plant for your reception desk to a full lobby transformation, we handle it.

 It depends on the space, but here's a rough guide:

• Small office (3-5 plants): AED 300-500/month rental
• Medium office (5-10 plants): AED 1,000-2,000/month
• Large office (10+ plants + design): AED 2,000-5,000+/month
• Bulk purchase: AED 2,000-10,000+

We'll give you a custom quote once we understand your space!

 Yes! The more plants you rent or lease, the better your per-plant rate. A 10-plant office lease is way cheaper per-plant than a 1-plant rental. Let's talk specifics!

Absolutely! Our team can:

• Visit your space
• Recommend plants for your light conditions
• Design a layout (reception, conference rooms, hallways)
• Handle all setup and ongoing maintenance
• Adjust seasonally

Corporate packages include design + setup + maintenance. It's turnkey.

If you're leasing plants with us, just let us know the pickup date and we'll retrieve everything. If you've purchased plants, they're yours—we can help you move them or advise on plant relocation.

Yes! If you already own office plants, we can:

• Visit weekly/monthly for watering and care
• Replace dead plants
• Pest management
• Seasonal adjustments

It's like a plant babysitter service. Great for companies that bought plants but don't have the time.

Yes! We can deliver a gift plant with a personal message. Perfect for:

• New clients
• Employee gifts
• Housewarming gifts
• Corporate gifting campaigns

We'll package it beautifully and deliver it directly to them.

Absolutely! We've done:

• 50-plant shipments for company events
• Custom branded pots with company logos
• Delivery coordinated with your event date
• Gift cards (for people to pick their own plant)

Bulk discounts apply. Let's talk numbers!

 Depends on what you want to spend:

• Budget-friendly: AED 10-49 per plant (smaller varieties)
• Mid-range: AED 49-149 per plant (popular favorites)
• Premium: AED 150-300+ per plant (large statement plants)

Minimum order usually 5-10 plants for bulk pricing.

Yes! We can add your company logo, message, or branding to pots. This requires lead time (usually 3-7 days), so plan ahead. It's a great way to make gifts memorable and brand-focused.

Yes! We can:

• Provide plants for event decoration (weddings, conferences, launches)
• Deliver and setup before your event
• Pick up after (if rented)
• Work with event planners for cohesive designs

Event rental pricing is custom—contact us for quotes.

We give you:

• Written care guide specific to your plant
• Watering schedule (adjusted for UAE seasons)
• Light requirements
• Common problems and how to fix them
• Phone/WhatsApp support if you have questions

Most people do fine, but we're here if you need help!

 Nope! We handle all watering and care. Your job is to enjoy the plant. We maintain it (unless you prefer to water it yourself—just let us know). If something goes wrong, we fix it.

Depends on your agreement:

• Rental: We check in weekly and water as needed
• Lease: We visit every 1-2 weeks depending on the contract
• Maintenance-only service: We come as often as you want (weekly, biweekly, etc.)

You can change frequency—just ask!

Tell us immediately. We'll:

• Inspect the plant
• Treat it with safe, eco-friendly methods
• Replace it if the problem is severe
• No extra charge

Your rental includes pest management.

Great question! In UAE summer (May-Sept), plants need more water due to heat and low humidity. In winter, they need less. We adjust watering schedules seasonally:

• Summer: More frequent watering (sometimes biweekly for some plants)
• Winter: Less frequent (every 1-2 weeks instead of weekly)
• Spring/Fall: Moderate

This is all included in maintenance—we handle the adjustments.

We prefer natural/organic methods first:

• Neem oil spray
• Insecticidal soap
• Manual removal
• Beneficial insects

We only use stronger chemicals if necessary, and we'll tell you beforehand. All our methods are safe for home/office environments.

We adjust:

• Move plants to shadier spots (in-season recommendations)
• Increase watering frequency
• Add humidifiers if needed
• Bring super-sensitive plants indoors if outdoor
• Monitor daily for heat stress

Rental and lease customers: this is all covered. Buyers: we'll advise!

We deliver to:

• ✅ Dubai (all areas)
• ✅ Abu Dhabi (all areas)
• ✅ Sharjah (all areas)
• ✅ Al Ain (all areas)

Outside these areas? Contact us—we might work something out for large orders.

Standard delivery:

• Express Order: Order by 2 PM for Express Delivery
• Order by 5 PM: Delivery next business day (usually)
• Weekday order: Delivery within 2-3 business days
• Weekend orders: Monday/Tuesday delivery
• Rush delivery (same day): Available in Dubai for AED 40 extra. Contact us!

Standalone delivery (for purchases only):

• Free delivery for orders above AED 100
• For orders below AED 99:
• Dubai: AED 10
• Abu Dhabi: AED 10
• Sharjah: AED 10
• Al Ain: AED 10
• Express Delivery: AED 30 (Dubai, Sharjah, Ajman)
• Same Day Delivery: AED 50 (Dubai, Sharjah, Ajman)

Rental & Lease: Delivery is free—included in the monthly price!

Yes! Setup is included:

• We place the plant where it works best for light/aesthetics
• We advise on positioning for optimal growth
• We show you the care basics (if purchased)
• We leave you with our care guide

Setup takes 15-30 minutes typically.

We'll contact you 24 hours before to confirm a time that works. You need to be home so we can:

• Discuss plant placement
• Show you the care basics
• Ensure it's set up perfectly

If timing is impossible, we can reschedule!

We can try! Remote areas might have delivery surcharges or longer timelines. Contact us with your location—we'll give you a quote. For bulk orders (offices, large events), we're more flexible with far locations.

 We accept:

• ✅ Credit/debit cards (Visa, Mastercard, American Express)
• ✅ Bank transfer
• ✅ Cash on delivery (Dubai area only)
• ✅ Payment plans (for large corporate orders)

WhatsApp or email for special payment arrangements!

Yes! For orders over AED 3,000+, we can:

• Split into 3-4 monthly payments
• Zero interest (sometimes)
• Custom terms for corporate clients

Ask our team—we're flexible with serious customers.

Absolutely. We provide detailed invoices showing:

• Plant description + quantities
• Rental/lease terms
• Delivery & setup details
• Payment terms

Perfect for corporate accounting and expenses.

We reward loyalty! Regular customers get:

• Better per-plant rates on bulk orders
• Priority scheduling
• Special pricing on lease renewals
• Early access to new plant varieties

Talk to our team about your loyalty benefits!

Here's our promise:

• Rentals: Don't like the plant? We swap it within 1 day free of charge (depends on contract)
• Purchases: 1-day return policy (plant must be in good condition, original pot/soil)
• Leases: Not happy after 7 days? We'll work with you to find the right plants—no penalty

We want you to be happy, so we're flexible!

We understand circumstances change:

• Month 1-3: Early termination fee of 1-month rental cost (reasonable)
• Month 4+: Negotiable—usually just give us 30-days notice and we'll pickup
• Major life changes (job loss, emergency): Talk to us. We've worked with customers.

We're not unreasonable. Communication goes a long way!

Plants themselves aren't insured, but:

• We guarantee replacement if plant dies (no charge)
• We're responsible if we damage your space (our insurance covers it)
• Your renters/home insurance might cover plant-related damage (check your policy)

For corporate clients with high-value setups, we can discuss additional coverage.

 Most of our inventory is grown pesticide-free or with minimal safe treatments. We prioritize:

• Natural growing methods
• Organic pest management
• Chemical-free when possible

Some plants come from growers who use safe treatments. We'll specify if a plant has been treated—just ask!

Absolutely! Many rental/lease customers like seasonal variety:

• Spring: Flowering plants, fresh colors
• Summer: Heat-tolerant beauties, low-maintenance
• Fall: Rich tones, cozy vibes
• Winter: Festive plants (poinsettias), evergreens

Ask about seasonal swap options for lease contracts!

We're here for you:

• WhatsApp: (quickest—usually reply within minutes)
• Email: (usually respond within 24 hours)
• Phone: (call during business hours)
• Instagram/Facebook: (reply within 24 hours)
• Languages: Arabic, English, Hindi

We're serious about being accessible.

Great question! People use plants because:

• Mental health: Plants reduce stress, improve mood, boost productivity
• Air quality: They naturally clean the air (NASA-proven!)
• Aesthetics: Spaces look better, feel more inviting, more alive
• Well-being: Something living in your space feels good
• Professional image: Offices with plants look more trustworthy, professional

Science backs it up—plants make spaces and people better.

100%! Studies show:

• Employees are 15% more productive with plants nearby
• Sick days decrease
• Air quality improves (less CO2, more oxygen)
• Clients feel more welcome in green spaces
• Company culture feels better

That's why corporate clients love us.

Super easy plants:

• Pothos (nearly unkillable)
• Snake plants (thrive on neglect)
• ZZ plants (low light, low water)
• Rubber plants (hardy, forgiving)
• Peace lily (tells you when thirsty)

If you're nervous, we recommend these. They're hard to kill!

Great question for interior spaces:

• Snake plant (literally survives in darkness)
• Pothos (grows in low light)
• ZZ plant (tolerates low light)
• Peace lily (prefers indirect light)
• Chinese evergreen (colorful, low-light tolerant)

We'll assess your office light and recommend accordingly.

Yes! These make spaces WOW:

• Fiddle leaf figs (tall, dramatic)
• Monstera deliciosa (trendy, impressive)
• Bird of paradise (exotic, orange flowers)
• Rubber plants (bold leaves, presence)
• Alocasia (dramatic patterns)

Perfect for offices and modern homes.

Yes, but they need extra care. Summer means:

• More frequent watering (sometimes daily)
• Plants move away from direct sun (to shaded spots)
• More humidity (we can help with misters)
• Heat-sensitive plants come indoors

If you're renting/leasing: we handle all summer adjustments. If you're buying: we'll advise. Don't worry—we know how to keep plants thriving in June+ heat!

Maybe! Some plants (like tropical varieties) actually prefer the indoor AC in extreme heat. Others (like succulents) are fine outside. We can advise plant-by-plant.

Perfect time! Winter in UAE means:

• Mild temperatures (plants thrive)
• Plants need less water (lower costs)
• Perfect for flowering plants
• New growth season

Winter is ideal. Summer requires more maintenance (more cost for us, lower pricing for you sometimes).

Yes! UAE winter (Nov-Feb) is ideal for outdoor plants. Temperatures are perfect, humidity is better, and plants love it. Perfect for patios, balconies, gardens.

Spring is the growth season! Plants need:

• More frequent watering as temperatures rise
• Fresh soil/repotting if needed
• Fertilizer (for lease/rental customers: we handle this)
• Pruning to encourage bushiness

If you're renting/leasing: tell us you want a spring refresh—we'll update everything!