Frequently Asked Questions

Shipping Information

  • What Shipping Methods Are Available?

    Once Product being purchased via our online channel. With the same instant you get a notification that your order has been placed, our nurseries around UAE, carrying fresh stock of your purchased product will set out to dispatch your product. And once it is dispatched, you will get notification and the product will be delivered within 3-4 working days.

  • How Long Will it Take To Get My Package?

    Once your product has been dispatched from nursery or warehouse, it will be delivered by at least 3 -4 working days.

  • Do I Need A Account To Place Order?

    No, You don’t need to sign up for any purchase. Subscribing will only enhance our ability to serve you, regarding notifying you the availability of the products that you were intent to purchase.

  • Do you grow your own perennials and annuals?

    We grow every plant, with great care, at our nurseries. Growing our own product led us to have a lot of flexibility and the upper edge to choose the best varieties at front. The best varieties are those, which perform well in its area, and they aren’t usually grown by commercial growers.

Are your shrubs guaranteed quality?

All our shrubs are of guaranteed quality, mainly grown considering the qualities that enthusiastic gardeners look at.

Can I book you to help with my Garden or Landscape maintenance?

We will be happy to help you for your maintenance purposes. Use our Contact number and our customer care will be there at the other end to clarify anything about services. And to book a slot with our professionals, we request you to give us a week’s notice, so we could plan ahead. So that we could serve you at best possibilities and meet your requirements.

Can I book you to help us get the garden ready before winter?

Fall clean-up is one of the big chores that most people generally ignore, but garden lovers or experts does consider it. We do have the competence with well-equipped and trained professionals to carry out this job. So kindly contact us to book a slot or place a service requirement.

How often do your maintenance crews schedule a visit?

Our teams have scheduled visits to our client’s properties, either weekly, bi-weekly or even monthly, depending upon the property and what type maintenance is required.

Will you take care of our plants when we go for vacation?

Yes, Of course. But kindly do contact us with a week’s notice, so we could plan ahead. So that we could serve you at best possibilities and meet your requirements.